| Standardization field | Basic standards |
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| Technical committee | BAS/TC 3- Quality management and quality assurance |
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| Term (EN) | complaint |
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| Definition (EN) | expression of dissatisfaction, other than appeal (3.5), by any person or organization to an inspection body (3.2), relating to the activities of that body, where a response is expected |
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| Term (FR) | |
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| Definition (FR) | |
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| Term (DE) | |
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| Definition (DE) | |
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| Term (BS) | |
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| Definition (BS) | |
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| Term (HR) | |
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| Definition (HR) | |
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| Term (SR) | prigovor |
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| Definition (SR) | izražavanje nezadovoljstva, koje nije žalba (3.5), upućeno od bilo koje osobe ili organizacije inspekcijskom tijelu (3.2), u vezi s aktivnostima tog tijela, pri čemu se očekuje odgovor |
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| Date | 2026-10-22 |
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| Standards | BAS EN ISO/IEC 17020:2026 |
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